How to delete an Amazon account

Yes. Go to 'Account' → 'Your Account' → 'Close Your Amazon Account' (or 'Data & Privacy' → 'Close Your Account'). Log in, check the confirmation box, and click 'Close My Account'.

Common reasons: you have pending orders, subscriptions through third parties (Apple/Google), or an outstanding balance. You must cancel active subscriptions first, wait for orders to ship, and clear any charges. If you're using the mobile app, try the website instead.

There is no fee to close your Amazon account. It's free. However, you will lose any unused gift card balances and prepaid subscription benefits.

You likely created separate accounts with different emails (e.g., work vs. personal) or accidentally opened a new one when signing in on a different device. Amazon does not allow merging, so you must close one manually.

Rising subscription costs (including ads on Prime Video), delivery delays, and ethical concerns about Amazon's labor practices drive cancellations. Some also consolidate streaming services to save money.

If you subscribed through a third party (Apple App Store, Google Play, Roku, or your mobile carrier), you must cancel there, not on Amazon's site. Amazon can't cancel those subscriptions directly.

Try resetting your password via the 'Forgot your password?' link. If you no longer have access to the email or phone, contact Amazon Customer Service and provide proof of identity (e.g., name, address, payment methods), they may help after verification.

Yes, the process is permanent. After you confirm, Amazon sends a verification via email/SMS; reply within ~5 days. Your account is then scheduled for deletion, and you have ~30 days to cancel by logging in.

No. Amazon permanently associates your email with the closed account. You cannot reuse the same email for a new account.

Yes, but with a different email address. You'll lose all past orders, reviews, ebooks, and balances. It's effectively starting from scratch.

You lose access to all purchases (including Kindle books, Audible audiobooks, apps), Prime benefits, gift card balances, payment info, and any subscriptions. Amazon will no longer process returns for past orders.

After you confirm, Amazon starts a 30-day grace period during which you can cancel. After that, deletion is final and irreversible. It may take a few extra days for all data to be purged.

Deregistering (unlinking) a device from your account simply removes it; it doesn't close your Amazon account. To delete your account, you must use the 'Close Your Amazon Account' feature.

Yes, deleting your Amazon account cancels Prime and any other subscriptions tied to it. If you only want to end Prime, cancel the membership separately without deleting the whole account.

Prime is a subscription, not a separate account. To end Prime: go to 'Account' → 'Prime' → 'Manage Membership' → 'End Membership'. To also delete your Amazon account (losing all data), follow the account deletion steps.

Amazon says it will delete your personal data after account closure, but they may retain certain information as required by law (e.g., transaction records for tax purposes).

Amazon does not automatically delete accounts due to inactivity. Your account remains active indefinitely unless you close it. However, if you don't log in for years, some features may be restricted.

Yes, Amazon may close accounts with excessive return rates (e.g., high percentage of returns relative to purchases). This is rare but happens for abuse. You'll receive a warning first.

No. Each Amazon account requires a unique email. You cannot link two accounts to the same email. If you see two accounts, one likely uses a different email or alias.

If Amazon closed your account for policy violations (e.g., fraud, excessive returns), you may be banned permanently. If you voluntarily closed it, you can open a new account with a different email.