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How to delete an Amazon account

▲ Hot Trend score: 80 Published: June 7, 2026

Deleting your Amazon account is irreversible and wipes out all purchases, Kindle books, Prime benefits, and gift card balances — but here's how to do it.

The context

Amazon account deletion queries surge when users want to cut subscriptions (like Prime), consolidate accounts, or leave the platform entirely. Recent policy changes and fee adjustments have made people more cautious about hidden costs. The process is straightforward on the web but tricky if you’re locked out or have linked subscriptions through third parties. Many users confuse deleting the app with closing the account, or think canceling Prime is enough.

People also ask

Can I delete an existing Amazon account?#
Yes. Go to 'Account' → 'Your Account' → 'Close Your Amazon Account' (or 'Data & Privacy' → 'Close Your Account'). Log in, check the confirmation box, and click 'Close My Account'.
Why is Amazon not letting me delete my account?#
Common reasons: you have pending orders, subscriptions through third parties (Apple/Google), or an outstanding balance. You must cancel active subscriptions first, wait for orders to ship, and clear any charges. If you're using the mobile app, try the website instead.
How much is the Amazon closing fee?#
There is no fee to close your Amazon account. It's free. However, you will lose any unused gift card balances and prepaid subscription benefits.
Why do I seem to have two Amazon accounts?#
You likely created separate accounts with different emails (e.g., work vs. personal) or accidentally opened a new one when signing in on a different device. Amazon does not allow merging, so you must close one manually.
Why are people cancelling Amazon Prime memberships?#
Rising subscription costs (including ads on Prime Video), delivery delays, and ethical concerns about Amazon's labor practices drive cancellations. Some also consolidate streaming services to save money.
Why is Amazon not letting me cancel?#
If you subscribed through a third party (Apple App Store, Google Play, Roku, or your mobile carrier), you must cancel there, not on Amazon's site. Amazon can't cancel those subscriptions directly.
How do I delete an Amazon account I no longer have access to?#
Try resetting your password via the 'Forgot your password?' link. If you no longer have access to the email or phone, contact Amazon Customer Service and provide proof of identity (e.g., name, address, payment methods) — they may help after verification.
Can I permanently close an Amazon account?#
Yes, the process is permanent. After you confirm, Amazon sends a verification via email/SMS; reply within ~5 days. Your account is then scheduled for deletion, and you have ~30 days to cancel by logging in.
Can I delete my Amazon account and create a new one with the same email?#
No. Amazon permanently associates your email with the closed account. You cannot reuse the same email for a new account.
Can I delete my Amazon account and start again?#
Yes, but with a different email address. You'll lose all past orders, reviews, ebooks, and balances. It's effectively starting from scratch.
What will happen if I delete my Amazon account?#
You lose access to all purchases (including Kindle books, Audible audiobooks, apps), Prime benefits, gift card balances, payment info, and any subscriptions. Amazon will no longer process returns for past orders.
How long does it take for my Amazon account to be permanently deleted?#
After you confirm, Amazon starts a 30-day grace period during which you can cancel. After that, deletion is final and irreversible. It may take a few extra days for all data to be purged.
What does deregistering your Amazon account do?#
Deregistering (unlinking) a device from your account simply removes it; it doesn't close your Amazon account. To delete your account, you must use the 'Close Your Amazon Account' feature.
Will deleting my Amazon account delete my Prime account?#
Yes, deleting your Amazon account cancels Prime and any other subscriptions tied to it. If you only want to end Prime, cancel the membership separately without deleting the whole account.
How do I completely delete my Amazon Prime account?#
Prime is a subscription, not a separate account. To end Prime: go to 'Account' → 'Prime' → 'Manage Membership' → 'End Membership'. To also delete your Amazon account (losing all data), follow the account deletion steps.
Does Amazon delete all your data when you delete your account?#
Amazon says it will delete your personal data after account closure, but they may retain certain information as required by law (e.g., transaction records for tax purposes).
Does Amazon deactivate inactive accounts?#
Amazon does not automatically delete accounts due to inactivity. Your account remains active indefinitely unless you close it. However, if you don't log in for years, some features may be restricted.
Will Amazon close your account if you have too many returns?#
Yes, Amazon may close accounts with excessive return rates (e.g., high percentage of returns relative to purchases). This is rare but happens for abuse. You'll receive a warning first.
Can you have two Amazon accounts under the same email address?#
No. Each Amazon account requires a unique email. You cannot link two accounts to the same email. If you see two accounts, one likely uses a different email or alias.
Can I make a new Amazon account after being closed?#
If Amazon closed your account for policy violations (e.g., fraud, excessive returns), you may be banned permanently. If you voluntarily closed it, you can open a new account with a different email.

Sources

  • manual_validated
  • wikipedia_export

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