How to cancel Max (HBO Max)

Log in at hbomax.com, go to your account/subscription page. From there you can change plans or cancel. If you subscribed via Apple, Google, cable, or Amazon, manage through that provider's settings.

Same as above: go to hbomax.com/subscription while logged in. If billed through a third party, manage via that service (Apple Subscriptions, Google Play, cable bill, Amazon Account).

Pricing varies by region and plan. As of 2025, the ad-supported plan is typically around $9.99/month and ad-free around $15.99/month, but check the official site for current rates. Third-party bundles may differ.

If billed directly: log in at hbomax.com/subscription, click 'Cancel Subscription', and confirm after any retention offers. If billed through Apple, Google, cable, or Amazon, cancel using that service's settings.

Go to iPhone Settings > tap your name > Subscriptions. Find HBO Max/Max and tap Cancel. This only works if you originally subscribed through Apple. If billed elsewhere, you must cancel through that provider.

Yes, if you know where you signed up. Direct web cancellations take a few clicks. Third-party cancellations are also simple once you find the right menu. The confusion comes when users try the wrong channel.

Check your bank or credit card statements for the billing entity, it will say 'HBO Max', 'WarnerMedia', or a third party like Apple or Google. Also check your email for the original sign-up receipt.

For any subscription: locate the billing party first. For direct Max: hbomax.com/subscription. For Apple: Settings > Subscriptions. For Google: Play Store > Subscriptions. For cable: your provider's account page.

No. HBO Max is not included with Amazon Prime. You can add it as a paid channel through Amazon Prime Video, but that requires a separate monthly fee.

If you're trying to change plans on the website but can't, your subscription may be managed by a third party (Apple, Google, cable, Amazon). You must change through that provider's settings, or cancel and re-subscribe.

First, verify you're using the correct email. Try resetting your password. If you subscribed via a third party (like cable or Amazon), you might need to sign in via that provider's portal instead of the Max website.

Log in at hbomax.com/subscription and look for 'Change Plan'. If billed through Apple or Google, you may need to cancel your current plan and resubscribe with the new one. Cable/Amazon subscribers must change via the provider.

Your username is typically the email you used to sign up. Use the 'Forgot Password' feature on the login page to reset your password. If signed up via a third party, use that third party's credentials.

Yes, if you subscribed through Apple or Google, cancel via Settings (iOS) or Play Store (Android). If billed directly on the web, you can also use your phone's browser to go to hbomax.com/subscription.

Gym memberships often top the list due to in-person requirements. For streaming services, cancellations are generally easy once you know the billing channel, the difficulty is figuring out that channel.

On your iPhone or iPad, go to Settings > [your name] > Subscriptions. Tap HBO Max/Max and select 'Cancel Subscription'. Your access will continue until the end of the billing period.

Yes. There is no minimum commitment; you can cancel at any point. You will retain access until the end of the current billing cycle, and you won't be charged again.

You can only cancel subscriptions that were originally set up through Apple. If your Max subscription was billed directly or through another provider, you must cancel via that provider's account system, not your iPhone settings.

Same as cancelling your subscription: go to hbomax.com/subscription if billed directly, or use the appropriate third-party billing service (Apple, Google, cable, Amazon).

You can submit the cancellation request immediately online. However, access continues until the end of your current billing period; you won't get a refund for unused days unless you paid via Apple/Google and request a courtesy refund right after being charged.